Site Help

FAQ Help Topics

• Create a web account

  See the printable quick-reference document 'Create a Web Account' or follow the steps below:

  
  

  1. Select Create Account in the upper-right corner of the ASRT homepage. You will be directed to the Create an Account page.

      

  2. On the Create an Account page, indicate whether you are or have been an ASRT member, then fill in your information and create a username and password.
     • The username and password must both be between 4 and 16 characters.
     • They may include any combination of alphanumeric or these special
     • characters: @ ! # * $ % ^
     • Do not use spaces.
     • The password is case-sensitive.
     • You must have a unique email address on file with ASRT.

        

  3. If all information is entered correctly, there will be a short delay followed by a confirmation page.

• Retrieve your username or reset your password

  1. Select Forgot Password in the upper-right corner of the ASRT homepage. You will be directed to the Login Assistance page.

      

  2. On the Login Assistance page, choose either Forgot Username or Forgot Password.

      

  3. A drop-down menu will then appear. Select a way to identify yourself and specify that information in the field to the right of the drop-down menu, then choose the Continue button.

      

  4. Using the information that you provided, we will send you an email that will provide a temporary link. Please note that the link will remain active for only 30 minutes, so if you don’t complete the retrieval process within that time you’ll need to start over at Step 1.
     • If we have your email address on file, the message can be sent to that address by clicking on “Send email,” or you may specify a different address.

        

  5. The link in the email will direct you to a page where you will be asked to answer two security questions so we can confirm who you are:

     It's easy to recover your ASRT username. You'll need to: Use the lin below to open a secure browser window. Correctly answer security questions to confirm that you are the owner of the account. Recover your username now.

     • If you have not previously selected your security questions, we will ask two questions related to information currently in your record so that you can proceed.
  6. You will not be locked out if you do not answer your questions successfully at first so you may try again.

     Unfortunately, one or both of the answers that you provided are incorrect. Please try again with the questions below. You may also call our Member Services team at 800-444-2778.

  7. Once you have successfully answered the security questions you will be shown your username or prompted to enter and confirm a new password, depending on which button you selected previously.
  • The password is case-sensitive and must be between 4 and 16 characters.
  • You may use any combination of alphanumeric or these special characters: @ ! # * $ % ^

• Set up security questions

  If you have not already set up security questions, upon logging in successfully you will be prompted to select four separate questions and the answers for each. These are the questions that will be asked if you need to retrieve your username or reset your password in the future, so be sure to select questions and provide answers that you will remember.

  • You will only need to do this one time.
  • Special characters such as ! or ‘ in the answers will be ignored, and your answers are not case-sensitive.

• Update your address and contact information

  1. Go to www.asrt.org/myinfo.
  2. Log in as prompted.
  3. Update your profile and save changes by selecting Update at the bottom of the page.

• Troubleshooting member ID number

  Make sure you're using your ASRT member ID number and not your American Registry of Radiologic Technologists (ARRT) number. With your ASRT member ID number, you should have no trouble creating your new account.

  
  

  Your ARRT number will not work on the ASRT website. You can create an ASRT account even if you are not an ASRT member. If you have any questions or concerns, please contact Member Services at 800-444-2778.

• Submit Directed Reading quizzes online

  1. Go to www.asrt.org/drquiz.
  
  
  2. Log in as prompted.
  
  
  3. The Answer Sheet Selection page displays all the quizzes you have access to. Select the answer sheet you want to access by clicking on the corresponding link for Display Answer Sheet.
  
  
  4. You have two attempts to pass the Directed Reading quiz. Select Grade Answers to submit your answer sheet; this will count as one attempt. Be sure to match the number on the top left of your paper answer sheet with the online reference number.

• Reprint a CE Certificate of Completion

  1. Go to www.asrt.org/reprint.
  
  
  2. Log in as prompted.
  
  
  3. The ASRT Certificates of Completion page displays a list of continuing education activities you have completed.
  
  
  4. Make your selection and print.

• Access Directed Reading quizzes from a previous membership period

  The DR quizzes accessible to you are those from journals you have purchased individually or journals mailed to you as part of your current membership period. The join date and expiration date define an ASRT membership period. If your membership lapses and you later rejoin the ASRT, you will be assigned a new join date and you will have access to DR quizzes from that new join date forward.

  
  

  Access to answer sheets may be purchased through the ASRT Store, or Member Services can assist you with a purchase by phone.

• View or access Directed Readings on HighWire

  Here are some tips that might help you access our online Directed Readings:

  1. Verify that cookies are enabled in your browser: From your Internet Explorer menu bar, select Tools > Internet Options. Click on the Privacy tab in the window that opens and then click the Advanced button. Allow first-party, third-party and all session cookies. Click OK and return to HighWire to see if these changes fixed the problem.
  
  
  2. Antivirus or personal firewall software might be blocking your access. If you are running security software, check the settings and verify that you are allowing cookies. If your software includes a pop-up blocker, try disabling it. Most of these programs will allow you to block ads from appearing but will allow the type of pop-up login screen the HighWire system uses.
  
  
  3. With antivirus or firewall software, it also might be possible to set security permissions for a specific site. If that doesn’t work, you can temporarily disable the antivirus software. If you cannot access HighWire after disabling the software, consult your software documentation or support staff to determine what settings might need to be modified to allow access to the site.
  
  
  4. If none of the above suggestions solve the problem, check with your IT department if you are accessing the Internet through a company or institutional network. Proxy servers or firewalls can override local computer settings on shared networks and often set to disable or not allow cookies across the network. If you are using your personal computer, please contact an MCSE-certified technician for assistance.

  If you have any questions or concerns, please contact Member Services at 800-444-2778.

• Log in

  1. Click the Log In button.
  2. Enter your existing username and password and click Log In.

• Use of the same email address for multiple ASRT web accounts

  To ensure security and because each email address is tied to an individual member record, a unique email address must be used for each web account.

• Attempting to retrieve login information

  There is no limit to the number of attempts you have to retrieve your login information. You will not be locked out of your account.

• Choosing a Username

  Your username can be your email address, but this is not required.

• Retrieving your username over the phone

  Member Services can retrieve your username when you call, but for security purposes we cannot view your password. We will email you a link to reset your password.

• Printing Certificates or Opening CE Courses from the Online CE Library

  If you go to reprint your ASRT Certificates of Completion, make your selections and click "Create Certificates" but nothing happens, chances are good that your browser is blocking a popup screen. You may experience the same thing when trying to open CE courses in the CE Library. To fix this, scroll to the top of your browser window. If you see a message indicating that a popup has been blocked, you should also notice some options for how to best handle popups. Choose the option that allows popups from asrt.org to display. This solution should prevent the problem from returning.

  ASRT uses popups very sparingly to enhance some features on the website. Allowing popups for the asrt.org website will not enable popups for any other websites.

• How many credits do I need?

  All radiologic technologists (except those that are registered as "retired") must earn 24 CE credits every two years. This two-year period is called a biennium. Your biennium is assigned by the American Registry of Radiologic Technology and is linked to your birth month and the year of your initial ARRT examination. The biennium begins on the first day of your birth month and ends two years later on the last day of the month before your birth month. Radiologic technologists who have successfully completed their first ARRT certification exam begin the mandatory CE requirements on the first day of their next birth month after the exam. For example, a new technologist born in July who passes an initial certification exam in May 2020 begins their first CE biennium on July 1, 2020, and must report CE compliance with their ARRT renewal two years later in 2022.

  To verify your biennium dates online, visit www.arrt.org and click on RT Directory.

  Find answers to commonly asked CE and licensure questions in "A Guide for Graduates." This short video explains ARRT’s continuing education requirements and how the biennium works.

• How do I earn CE credits?

  There are three options for meeting your CE requirements:

  You can earn credits by completing educational activities that meet criteria established by the ARRT. Of the required 24 CE credits, all must be Category A or A+ credit.

  You can pass an ARRT primary certification examination in a discipline you have not previously passed and for which you are eligible. Primary examinations in nuclear medicine through the Nuclear Medicine Technology Certification Board also are accepted, as well as medical dosimetry certification through the Medical Dosimetrist Certification Board and certification in diagnostic medical sonography, diagnostic vascular technology and diagnostic cardiac sonography through the American Registry of Diagnostic Medical Sonographers. Certification in radiology administration through the Association for Medical Imaging Management is also accepted. Technologists who become certified in an additional discipline earn 24 Category A CE credits.

  You can pass a postprimary exam for which you are eligible. Postprimary exams are the ARRT exams in mammography, cardiovascular-interventional technology, vascular sonography, magnetic resonance imaging, computed tomography, sonography, bone densitometry, quality management and sonography. Technologists who have earned a postprimary certificate earn 24 Category A CE credits.

  For example, a technologist already certified in radiography must earn 24 CE credits in a two-year period. To satisfy her CE requirement, she can complete CE activities worth 24 credits from activities approved for Category A or A+ credit, become certified in an additional primary discipline or earn a postprimary certificate.

• What is Category A credit?

  Category A activities are those evaluated and approved by a Recognized Continuing Education Evaluation Mechanism (RCEEM). Because the ASRT is a RCEEM, any activity approved by the ASRT is awarded Category A or A+ credit. When choosing your CE activities, look for Category A or A+ approval.

  In addition, a few other activities receive Category A status regardless of whether they have been approved by a RCEEM. They include:

  • Official certification in advanced cardiac life support, pediatric advanced life support, instructor or instructor trainer courses if approved by a RCEEM or with a valid card from the Red Cross, the American Heart Association or the American Health and Safety Institute. Credits are awarded on the date of certification or recertification and are limited to six credits per biennium. The ARRT no longer accepts basic cardiopulmonary resuscitation (CPR) for Category A credit. Basic CPR is generally considered a job responsibility and not a continuing education activity.
  • Approved academic course. The Registry defines an "approved academic course" as a formal course of study offered by an accredited postsecondary educational institution in the biologic sciences, physical sciences, radiologic sciences, health and medical sciences, communication (verbal and written), mathematics, computers or education methodology and certain social science courses, such as psychology and sociology.

  Academic courses not accepted for Category A CE credit include classes in astronomy, geology, geography, history, literature, political science, fine arts, music, philosophy and religion.

• What is Category A+ (plus) credit?

  Category A+ credit is awarded to CE activities that meet the content criteria for registered radiologist assistants. Category A+ CE materials must be related to one or more clinical activities in the role delineation of the R.R.A., and the activity must be approved by an organization recognized by the ARRT as an A+ CE evaluation mechanism. There are currently three RCEEM+ organizations recognized by the ARRT: the ASRT, the Radiological Society of North America and the Society of Nuclear Medicine - Technologist Section.

  R.T.s may complete A+ activities to satisfy part or all of their required CE credits each biennium.

• What type of credits can I claim for CE to maintain my R.R.A. status?

  The R.R.A. must complete 50 CE credits within a biennium period. Activities approved for Category 1 CE credit by the AMA/ACCME, AAPA, or the AAFP may only be used for CE compliance by R.R.A.s and are limited to 25 CE credits per biennium. These CE activities approved and completed prior to January 1, 2023 will be tracked as category P CE credits. After this date, the ARRT will no longer accept category P CE credits for R.R.A.s.
  
  For R.R.A.s who are members, ASRT tracks and transfers all credits from the CE record to the ARRT to help maintain status.

• How do I submit CE for credit tracking?

  Documentation can be sent by email to [email protected], by website upload or by mail to 15000 Central Ave., Albuquerque, NM 87123-3909. You can also download the ASRT app which allows you to take a picture of your certificate using your device and upload it to our website.

  Be sure to include your full name and an ASRT member number. Please allow up to 10 business days for eligible credits to be entered into your CE record.

• Do I need to send my ASRT CE credit report to the ARRT?

  You should not send your CE credit report unless the ARRT audits you and requests documentation. The ARRT randomly selects technologists for CE audit. If you receive a letter from the ARRT requesting documentation for the credits you reported, that is when you submit the ASRT CE credit report.

• Does ARDMS accept ASRT-approved activities to meet my CE requirements?

  The American Registry for Diagnostic Medical Sonography will accept credits for CE activities approved by the ASRT. There are no restrictions on CE content, but the ARDMS reserves the right to reject CE credits. For more information, visit the ARDMS website.

• Can I use ASRT-approved activities to meet the CE requirements for my California state license?

  The California Department of Health Services radiologic technology regulations require CE credits to be earned in "subjects related to the application of x-ray to the human body." Acceptable CE subjects include x-ray administration, x-ray management, x-ray pathology, x-ray diagnosis and x-ray quality control. Because subjects in MRI and ultrasound are not related to the application of x-ray to the human body, the California Department of Health will not accept them for CE credit. The California Department of Health will accept CE activities approved by ASRT, as long as the subjects meet the regulatory requirements.

• Does ASRT track and transfer credits to the state of Florida?

  Yes. ASRT members who indicate they have a Florida state license or who have a Florida address will have their CE credits automatically transferred to the Florida Department of Health.

  The transfer will occur on the 15th of each month. Please allow 60 days from the date of completion of the ASRT-sponsored course for the credits to show in the FLDOH record.

  Reach the Florida Department of Health at www.flhealthsource.com or 850-921-6365.

• Does ASRT track and transfer credits to the American Registry for Diagnostic Medical Sonography?

  Yes.  Only ASRT members whose ARDMS number is in their member profile will have their CE credits automatically transferred to the ARDMS.
  
  All ASRT-approved CE credits will be transferred to ARDMS daily. (Credit transfers began in February 2015.)

• Does ASRT track and transfer credits to the Medical Dosimetrist Certification Board?

  Yes. Only ASRT members who have provided the MDCB with a valid ASRT ID number will have their CE credits automatically transferred to the MDCB.

  The transfer only contains credits earned from completing ASRT-sponsored activities, including Directed Readings and conferences.

  To ensure the MDCB has your ASRT ID number for credit tracking, contact MDCB member services at 866-813-6322.

• How do I track my credits?

  Radiologic technologists must maintain proof that they participate in continuing education. When you complete any CE activity, be sure to obtain complete documentation from the sponsor. See the documentation checklist at the end of this section.

  When you attend a lecture, seminar or other type of presentation, obtain a certificate of completion from the activity's sponsor. If you track your own CE credits, the Registry will request to see documentation if you are audited.

  If you do not want to track your own CE credits, you can rely on a Registry-approved full-service record keeper like the ASRT to help you. The Registry accepts a report from a full-service record keeper as proof of CE participation if you are audited.

  The ASRT is a full-service record keeper. All ASRT members are automatically enrolled in the system. ASRT tracks all Category A or A+ CE credits when members submit a copy of their CE certificate or documentation.

  The ASRT maintains a record of all ASRT members' CE credits. Electronic transfer of your credits to the ARRT occurs automatically if your birthday and name in the ASRT database match the ARRT database. Your Category A and A+ credits are transferred daily beginning the two months preceding your biennium end date through the month following your biennium end date. For example, if the ARRT biennium ends on March 31, 2013, ASRT will transfer credits beginning Jan. 1, 2013, and stop the transfer on April 30, 2013. Credits are earned and tracked for the date and within the biennium the activity is completed. You are encouraged to review your CE record two months prior to the end of your biennium. You may view your CE record by visiting My CE Record on the ASRT website or by calling Member Services at 800-444-2778.

• How will I know when my credits are tracked?

  ASRT members receive an email notification the week after credits are tracked in their CE record. A letter of explanation is sent by mail if we are unable to track the credit for any reason.

• When do my credits get electronically transferred to the ARRT?

  As an ASRT member, when you begin the online renewal of your ARRT certification, the credits we have tracked for your current biennium will be sent to the ARRT. Please note that your date of birth and ARRT ID listed in the ASRT system must match the data in the ARRT system for the transfer to be successful. If you have earned credits that we have not tracked for you, you should enter them in the ARRT system during the renewal process. 

• How long does it take for credits to be posted to my CE record?

  Once received, it takes up to 10 business days for credits to be entered into your CE record. Please be sure all documentation includes your full name and unique identifier (ASRT member number). Members are notified via e-mail when credits have been tracked in their record.

• Not all of my credits were tracked by the ASRT. What do I do?

  Contact the ASRT Continuing Education Department at [email protected] or 800-444-2778.
  
  

• The ARRT says they did not get my CE credit transfer. Why not?

  When you begin the online renewal of your ARRT certification, the credits we have tracked for your current biennium will be sent to the ARRT. If you earned more credits and they don't show up on the ARRT form, just add them. Don't assume the credits were transferred if you don't see the credit on the online form.
  
  Note: If the ARRT does not have the same identifying information about you as the ASRT, your records cannot be linked and an update cannot be completed.
  
  

• What are my CE dates?

  Your CE biennium dates are based on your birth month and the date of your initial ARRT examination. Your biennium is assigned by the ARRT. It begins on the first day of your birth month and ends two years later on the last day of the month before your birth month. Radiologic technologists who have successfully completed their first ARRT certification exam begin the mandatory CE requirements on the first day of their next birth month after the exam. For example, a new technologist born in July who passes an initial certification exam in May 2011 begins their first CE biennium on July 1, 2011, and must report CE compliance with their ARRT renewal two years later.

  To verify your biennium dates online, use the ARRT Directory Search.

  Find answers to commonly asked CE and licensure questions in "A Guide for Graduates." This short video explains ARRT’s continuing education requirements and how the biennium works.

• How many CE credits are currently in my CE record?

  You may use one of two automated options to check your CE record:

  1. Visit the ASRT website, log in and Check Your CE Record.
  2. Call the ASRT at 800-444-2778.

• Why don't I see the CE quiz I'm looking for?

  There are several possibilities.

  • The CE quiz you're looking for has expired.
  • You have already earned credit for the course.
  • You've exhausted the allowed number of attempts.
  • Your membership has experienced a lapse. In this case, you would not have access to CE quizzes.

• Why is there an "F" or "C" on my CE Record?

  The ARRT's credit cap on equipment applications training became effective on January 1, 2011. The approval reference number assigned by ASRT to equipment applications training activities also changed per ARRT requirements.

  Credit for onsite (facility) applications training is now designated with an "F" at the end of the reference number, and ARRT’s cap is 8 CE credits per biennium.

  Online, webinar and corporate facility training, as well as user's meetings, are not affected by the cap. Credit for these formats is designated with a "C" for the corporate setting.

  Onsite applications training courses may be approved for more than 8 credits; however, as your full-service record keeper, we will only track the allowable amount in your CE record. If you have questions, please contact us.

• What do "DIRECT" and "INDIRECT" mean on my certificate of completion?

  Your Certificate of Completion for ASRT CE Activities report may have these terms in some activity titles. These terms indicate whether or not the course is directly related to the use of ionizing radiation, a distinction required for Texas licensure CE requirements.

• Which number of credits on my certificate of completion will be tracked?

  Your Certificate of Completion for ASRT CE Activities may show credits approved by agencies other than ASRT. The number in the "ASRT Credits" column is the number of credits we will track and transfer for you.

• Why continuing education?

  In today's health care environment, being a professional means more than just doing your job well. Technological advances and shifts in our nation's system of health care delivery demand that the professional radiologic technologist pursue continuing education just to keep current. Continuing education gives radiologic technologists a way to maintain competency and prevent professional obsolescence. It benefits technologists, the patients they serve and the profession as a whole.

  Since 1995, continuing education has been mandatory for radiologic technologists registered by the ARRT. The Registry began auditing technologists' CE records in 1997, randomly checking registration renewals for compliance. If you are audited, you must prove that you earned 24 CE credits within your biennium.

  The Registry defines a continuing education activity as one that is "planned, organized and administered to enhance the knowledge and skills underlying the professional performance that the technologist uses to provide services to patients, the public or the medical profession. To qualify as a CE activity, it must provide sufficient depth and scope of a subject area."

• Where can I find credits?

  Continuing education opportunities for radiologic technologists are easier than ever to find. Seminars, directed readings, webcasts, online programs, in-services and college courses are just a few of the many ways you can earn CE credit. You also can receive credit for lecturing or publishing a scholarly article. Take time to investigate the options available to you.

  Of course, some activities are not eligible for CE credit, either because they are considered part of your job or because they are not relevant to the radiologic sciences. Activities ineligible for CE credit include:

  • Attendance at routine department meetings or staff meetings.
  • Chart rounds, journal clubs, poster sessions, tours and viewing exhibits.
  • Elected office or committee appointments.
  • Activities not relevant to the practice of radiologic technology.
  • Student x-ray bowls or similar competitions.
  • Development of manuals related to work or professional responsibilities.
  • Courses specific to the policies and procedures of an employer or an institution.

• How are CE credits determined?

  CE credits are based on a contact hour of 50 to 60 minutes. One contact hour is equal to 1 CE credit. The minimum credit awarded is 0.5, so an activity must be at least 30 minutes in length. Self-learning activities are determined by how long it takes to complete the activity, excluding the post-test. The content of the activity also is evaluated for relevancy. It must be planned, organized and administered to enhance the professional knowledge and skills that an R.T. or R.R.A. uses to provide service to patients, the public or the medical profession.

  Here is a helpful chart to demonstrate what credits are awarded for various activity lengths:

  Minutes	Credit	Comments
  <30	0.0
  30-44	0.5
  45-49	.75
  50-74	1.0
  75-99	1.5
  100-124	2.0
  >130	To be determined
  60 minutes of hands-on lab or clinical practice as part of an activity	0.5	Practice time is calculated at half-credit if the practice is individual and/or instructor led. No credit for group practice time. Hands-on credits cannot exceed the didactic/lecture credit given the activity.
  Hands-on, lab or clinical practice as part of applications training	0.0	Hands-on components of applications training are not eligible

• How can I tell if an activity is approved?

  A CE certificate must contain the following information:

  • Sponsor's name
  • Participant's name and ASRT ID number or unique identifier
  • Activity title for each activity
  • Number of credits earned for each activity
  • Reference number for each activity
  • The date the activity was attended or satisfactorily completed
  • Signature of instructor or authorized representative of the sponsor
  • Name of the group or organization that awarded the approval and credit
  • Category of credits awarded (i.e., Category A or A+)

• How many credits can I earn from an academic course?

  Academic CE credit is based on several factors: the course content and whether it is quarter or semester credit. You must also earn a grade of “C” or better in the course, the course must be completed at an accredited post-secondary school and the credit must be transferrable to a degree program.

  For approved courses, one semester credit hour earns 16 Category A CE credits and a quarter credit earns 12 Category A CE credits.

  Courses in biological, physical, radiologic, health, medical and social sciences, communications (both verbal and written), mathematics, computers or educational methodology are relevant academic credit courses. You cannot receive credit for geography, history, literature, political science, fine arts, religion, philosophy, geology, astronomy or physical education courses.

• What does the expiration date on my certificate mean?

  As long as you complete a course by its expiration date, it can be claimed for credit within your biennium. The course is credited to the date it is completed, not the date that it is submitted.

  The ARRT requires that all certificates display the expiration date of the activity completed. For live lecture, the expiration date may be the date of the lecture. For self-learning activities, the expiration date may be several months in the future. Expiration dates are usually one, two or three years from the evaluation date of the course. The expiration date of self-learning activities can be extended after re-evaluation of the material's content and relevancy. The expiration date ensures that technologists are completing appropriate courses with current and relevant content.

• Why should I evaluate a lecture or self-learning activity?

  Every activity should have an evaluation form to fill out to capture what each participant thought about the activity. When filling out the form, please rate the activity honestly and include positive and negative comments. The sponsor relies on your feedback to know if the activity met expectations and how it can be improved.

• Does CPR certification count for CE credit?

  Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS) certification will be awarded a maximum of 6 CE credits with a valid advanced CPR card from the American Heart Association or the American Safety and Health Institute. The total number of credits from advanced CPR certification is limited to 6 CE credits per biennium.

  The ARRT does not accept credit for Basic CPR (BLS).

  If you meet the requirements specified above, please send a copy of the front and back of your CPR card to the ASRT Continuing Education Department by e-mail to [email protected] or by website upload. Once we receive your card, it may take up to seven to ten business days to appear on your record. You can use one of the methods below to verify that the credits have been added to your record:

  1. Visit the ASRT website: www.asrt.org/checkmyce
  2. Call 800-444-2778.

• Where do I go with CE questions?

  Check Continuing Education Frequently Asked Questions.

• How do I update my address and contact information?

  1. Go to Update My Profile
  2. Log in to your web account as prompted.

• How do I change my journal preference?

  1. Go to Update My Profile.
  2. Log in to your web account as prompted.

  
  

  The Update My Profile page displays and you can change your journal preference. A journal preference allows ASRT to provide you with content based upon your interest and needs. To receive the Radiation Therapist journal, select radiation therapy as your journal preference. To receive mammography-targeted Directed Readings, select mammography as your area of interest. Only one area of interest may be selected.

• How many CE credits will I receive as a member?

  You are guaranteed to receive access to a minimum of 15 CE credits per calendar year through access to Directed Readings from our journals. You must pass the quizzes to earn the credits.

• How do I access my CE quizzes?

  Members can access available CE quizzes online or by calling Member Services at 800-444-2778. You can also use the shortcut www.asrt.org/CELibrary.

• How do I check my CE record?

  You can check your CE record online. You can also use the shortcut www.asrt.org/CE.

• Why can't I access DR quizzes from a previous membership period?

  The DR quizzes accessible to you are those from journals you have purchased individually or journals mailed to you as part of your current membership period. The join date and the expiration date define an ASRT membership period. If your membership lapses and you rejoin the ASRT, you will be assigned a new join date and you will have access to DR quizzes from your most recent join date.

  Access to answer sheets may be purchased through the ASRT Store, or Member Services can assist you with a purchase by phone.

• When will I get my journal?

  The bimonthly issue of Radiologic Technology should arrive in the mail no later than 15th of the second publication month. Please contact Member Services at 800-444-2778 if you do not receive your journal by that date and we will send you another copy. Members can also access the Journals online.

• How do I get a receipt or update my credit card?

  1. Login to your Web account.
  2. Select My ASRT in the upper right corner, and then My Account.
  3. Select View Order History to view and print receipts for all of your ASRT orders.
  4. Select Update Credit Card to change the credit card for your automatic membership payment.

• Where can I find a list of all the benefits of membership?

  You can find a list of membership benefits by going to the Membership Categories page and then clicking on the category that you belong to.

• How do I access my ASRT Store purchases?

  1. Login to your web account.
  2. Select Quick Links on the right, and then My Learning.
  3. Select Launch underneath the module you wish to complete.

• How do I cancel my membership?

  If you have any questions or concerns about your ASRT membership, please contact Member Services and we will be happy to help. If you are not satisfied with your membership, you may cancel it within 30 days after your payment has been processed. A $25 processing fee will be deducted from your refund, as well as the cost of any CE Credits that have already been completed. Chapter and application fees are not refundable.

• Contact Member Services

  If you can't find what you're looking for or need additional assistance, please call Member Services at 800-444-2778 or e-mail [email protected].

• Why choose the DR Flex Plan®?

  The DR Flex Plan^® allows members flexibility and choice in their continuing education. Members gain instant access to a bank of 17 CE credits to use during their membership year. These credits may be redeemed to earn CE from articles and webcasts in the online CE Library.

• I am already happy with how I get my CE. Is anything changing with the Traditional Plan?

  If you are happy with the Traditional Plan, you can keep it! The DR Flex Plan™ is an option for members who need immediate access to CE credits or who want to find CE content in specific areas.

• How many credits will I have access to with the DR Flex Plan®?

  You will have access to a bank of 17 CE credits immediately once you choose the DR Flex Plan^®; 20 credits are provided with the Premium membership option. If you change to the DR Flex Plan^® outside of your normal renewal cycle, the number of additional credits provided to you will be prorated at a rate of 1.5 credits for each month remaining in your current membership cycle.

• Does it cost more to use the DR Flex Plan®?

  There is no additional cost to use the DR Flex Plan^®.

• I have a multi-year membership, am I eligible for the DR Flex Plan®?

  Yes, your bank of CE credits will be increased by 1.5 CE credits for every month left in your membership cycle if you choose the DR Flex Plan^® outside your regular renewal cycle.

• Are all membership categories eligible to switch to the DR Flex Plan®?

  Student members are not eligible for the DR Flex Plan^®. Active members who are part of a Group Membership plan need to work with their group membership coordinator to change to the DR Flex Plan^®.

• I pay for my membership using the installment payment plan. Am I eligible to switch to the DR Flex Plan®?

  After you have made your second installment payment, you are eligible to switch to the DR Flex Plan^®.

• What if my membership period spans across two separate bienniums and joining the DR Flex Plan® has made more credits available than what I need for my current biennium?

  The displayed amount of available credits in your account represent the entire amount that will be available for your current active membership period. Completed credits are tracked in the biennium in which they are earned and cannot be rolled over into another biennium.

• Is there a fee to switch to the DR Flex Plan®?

  There is no fee to switch to the DR Flex Plan^®.

• I selected the DR Flex Plan®, but prefer the Traditional Plan; can I switch back to the Traditional Plan?

  Yes. You can switch from the DR Flex Plan^® to the Traditional Plan at no charge. Upon switching back to the Traditional Plan, you will no longer have access to all the CE courses available under the DR Flex Plan^® and the total number of CE credits available as part of your membership may be reduced.

• Can I continue to mail my Directed Reading quizzes to ASRT, as opposed to submitting them online, if I switch to the DR Flex Plan®?

  Yes, you may select the DR Flex Plan^® even if you don’t use the ASRT’s online submission process. Please note that it may take up to 10 business days to process your Directed Reading quiz once it is received.

• What courses are available as part of the DR Flex Plan®?

  Your online CE Library has a tracker, so you can easily see how many courses you have taken and how many remain to be taken. There also is a filter at the page to help you find items by modality or CE credit count.

• What happens to unused CE banked in my account at the end of my membership period?

  If you maintain your membership, those unused CE credits are added to your CE bank for your next membership period. Unused credits in your bank will build up over time. If your membership lapses, your unused CE credits are lost.

• What do I get if I select the DR Flex Plan® with a Premium membership?

  You will receive 3 additional CE credits in your bank if you are a current member with the Premium option, or if you select the Premium option at renewal. If you switch to the DR Flex Plan^® with fewer than 6 months left in your membership, you will instead receive an additional 1.5 CE credits in your credit bank.

• I am a DR Flex Plan® member and I have .25 CE credits remaining in my bank. Can I use this toward a 1 CE credit product and pay for the .75 CE difference?

  No, but the DR Flex Plan^® includes several .25 and .5 credit options. Remember, when you renew your membership, any CE credits remaining in your bank will carry over.

• I am a DR Flex Plan® member; can I use my banked CE credits toward ASRT Store products or ASRT conferences?

  No, the DR Flex Plan^® only applies to Directed Readings and other DR-related content found in your DR dropdown list.

• I am a DR Flex Plan® member; is my bank of CE credits going to be decreased when I submit CE certificates from other entities such as SDMS?

  No, your banked CE credits will be used only when you submit CE quizzes for items from your online CE Library.

• How do I qualify to earn CE credit for attending an ASRT Live® webcast?

  You must successfully log in, attend the webcast for at least 50 minutes and complete a short survey at the conclusion of the live event. The survey will be emailed to you within one hour after the end of the live webcast and must be completed within five business days after the conclusion of the event.

• Do I need to take a quiz?

  No. Just like attending a live lecture at a conference, attendees do not need to complete a quiz to earn CE credit for attending a live webcast. You only need to attend the webcast and complete a survey after the end of the live webcast to earn CE credit. The survey will be emailed to you within one hour after the end of the live webcast and must be completed within five business days after the conclusion of the event.

• How will I receive confirmation that I earned CE credit for the webcast?

  After your attendance is confirmed and your completed survey is submitted, you will receive an email notification confirming you earned CE credit for the course. Please allow up to five business days for CE credit processing. ASRT members also will have the credit automatically added to their online CE record within five business days.

• I can’t make it to the live webcast. May I access the recording?

  Yes. Live webcasts will be made available as a recording within a few weeks after the live presentation. Members with the Directed Reading Flex Plan® who did not receive CE credit for the live webcast will see the recorded version listed in their Directed Reading library. Members with the Traditional Plan and nonmembers can purchase access to the recorded webcasts in the ASRT Store. The successful completion of a quiz will be required to earn CE credit.

• After attending a live webcast, may I watch the presentation again as a recording?

  Yes. Access to the recorded version of the presentation will be made available within a few weeks after the live presentation in the Webcast Archive. These are available for educational and informational purposes only and not for CE credit.

• Do ASRT Live® webcasts reduce my bank of DR Flex Plan® CE credits?

  Yes. Attending an ASRT Live^® webcast will deduct 1 CE credit from your CE credit bank.

• I registered for the live webcast but will not be able to attend. How do I cancel my registration?

  Members with the DR Flex Plan® can cancel their webcast registration prior to the event by visiting their library of Directed Readings and clicking "Cancel Registration." Your bank of CE credits will not be reduced. Members with the Traditional Plan and nonmembers should call Member Services at 800-444-2778, Monday-Friday from 8 a.m. to 4:30 p.m. Mountain time. Read the ASRT Live® refund policy.

• What is the optimal device configuration to view an ASRT Live® webcast?

  For optimal viewing, our vendor recommends joining the webcast from your computer or laptop using Chrome as your browser. However, you may connect to an ASRT Live^® event from any smartphone, tablet or computer with a reliable internet connection. Chrome, Explorer, Edge, Firefox and Safari are all compatible browsers. If using Safari, update the browser settings to "allow auto-play" and refresh your screen before connecting to an ASRT Live^® event.

• How do I know if I successfully registered for an ASRT Live® webcast?

  Upon successful registration, an email confirmation will be sent to the address saved in your ASRT profile. If you do not receive the confirmation email, check your spam folder. Call Member Services at 800-444-2778 to confirm your registration if you cannot locate the confirmation email.

• How do I access the survey to earn CE credit?

  An email with a link to access the survey will be sent to the address saved in your ASRT profile within one hour after the live webcast ends. Check your spam folder if you do not receive the confirmation email. If the email cannot not be found, call Member Services at 800-444-2778 to obtain a link to the survey.

• I am having trouble viewing or hearing the live webcast. What do I do?

  If your connection to the live webcast is not ideal or interrupted in any way, first refresh your browser to improve your connection. If that does not resolve the issue, log out of the live webcast and log back in as needed to establish a proper connection. If you continue to have problems, refer to the optimal device configuration FAQ or contact Blue Sky Technical Support Help Desk at 888-364-8804.