Site Help

FAQ Help Topics

• Troubleshooting member ID number

  Make sure you're using your ASRT member ID number and not your American Registry of Radiologic Technologists (ARRT) number. With your ASRT member ID number, you should have no trouble creating your new account.

  
  

  Your ARRT number will not work on the ASRT website. You can create an ASRT account even if you are not an ASRT member. If you have any questions or concerns, please contact Member Services at 800-444-2778.

• Access Directed Reading quizzes from a previous membership period

  The DR quizzes accessible to you are those from journals you have purchased individually or journals mailed to you as part of your current membership period. The join date and expiration date define an ASRT membership period. If your membership lapses and you later rejoin the ASRT, you will be assigned a new join date and you will have access to DR quizzes from that new join date forward.

  
  

  Access to answer sheets may be purchased through the ASRT Store, or Member Services can assist you with a purchase by phone.

• Use of the same email address for multiple ASRT web accounts

  To ensure security and because each email address is tied to an individual member record, a unique email address must be used for each web account.

• How do I submit CE for credit tracking?

  Documentation can be sent by email to cetrack@asrt.org, by fax to 505-816-1951, by website upload or by mail to 15000 Central Ave., Albuquerque, NM 87123-3909. You can also download the ASRT app which allows you to take a picture of your certificate using your device and upload it to our website.

  Be sure to include your full name and an ASRT member number. Please allow up to 10 business days for eligible credits to be entered into your CE record.

• Where do I go with CE questions?

  Check Continuing Education Frequently Asked Questions.

• How do I update my address and contact information?

  1. Go to Update My Profile.
  2. Log in to your web account as prompted.

• How do I change my journal preference?

  1. Go to Update My Profile.
  2. Log in to your web account as prompted.

  
  

  The Update My Profile page displays and you can change your journal preference. A journal preference allows ASRT to provide you with content based upon your interest and needs. To receive the Radiation Therapist journal, select radiation therapy as your journal preference. To receive mammography-targeted Directed Readings, select mammography as your area of interest. Only one area of interest may be selected.

• How many CE credits will I receive as a member?

  You are guaranteed to receive access to a minimum of 15 CE credits per calendar year through access to Directed Readings from our journals. You must pass the quizzes to earn the credits.

• How do I access my CE quizzes?

  Members can access available CE quizzes online or by calling Member Services at 800-444-2778. You can also use the shortcut www.asrt.org/CELibrary.

• How do I check my CE record?

  You can check your CE record online. You can also use the shortcut www.asrt.org/CE.

• Why can't I access DR quizzes from a previous membership period?

  The DR quizzes accessible to you are those from journals you have purchased individually or journals mailed to you as part of your current membership period. The join date and the expiration date define an ASRT membership period. If your membership lapses and you rejoin the ASRT, you will be assigned a new join date and you will have access to DR quizzes from your most recent join date.

  Access to answer sheets may be purchased through the ASRT Store, or Member Services can assist you with a purchase by phone.

• When will I get my journal?

  The bimonthly issue of Radiologic Technology should arrive in the mail no later than 15th of the second publication month. Please contact Member Services at 800-444-2778 if you do not receive your journal by that date and we will send you another copy. Members can also access the Journals online.

• How do I get a receipt or update my credit card?

  1. Login to your Web account.
  2. Select My ASRT in the upper right corner, and then My Account.
  3. Select View Order History to view and print receipts for all of your ASRT orders.
  4. Select Update Credit Card to change the credit card for your automatic membership payment.

• Where can I find a list of all the benefits of membership?

  You can find a list of membership benefits by going to the Membership Categories page and then clicking on the category that you belong to.

• How do I access my ASRT Store purchases?

  1. Login to your web account.
  2. Select Quick Links on the right, and then My Learning.
  3. Select Launch underneath the module you wish to complete.

• How do I cancel my membership?

  If you have any questions or concerns about your ASRT membership, please contact Member Services and we will be happy to help. If you are not satisfied with your membership, you may cancel it within 30 days after your payment has been processed. A $25 processing fee will be deducted from your refund, as well as the cost of any CE Credits that have already been completed. Chapter and application fees are not refundable.

• Contact Member Services

  If you can't find what you're looking for or need additional assistance, please call Member Services at 800-444-2778 or e-mail memberservices@asrt.org.