Online Education Products
The ASRT does not accept returns or exchanges of online education products. Because the value of online educational products rests not only in the CE credits earned, but with the information contained within the product, continuing education products in any format cannot be refunded or exchanged once purchased. Samples are available for many of our online educational products to help you make an informed purchasing decision. If you do not see a sample available online, please call 800-444-2778 to request a sample before purchasing the product.
The ASRT accepts cancellations of memberships purchased alongside CE products. We will refund an amount equal to the difference between the cost of the membership and the nonmember price of items purchased at the same time as the membership. Refunds are applied within 30 days.
The ASRT accepts returns or exchanges of physical products within 60 days of purchase. Please call 800-444-2778 to initiate the refund or exchange process. We will replace or issue a full refund plus shipping costs for all items damaged during shipping that are returned with a shipping receipt within 60 days of purchase. For undamaged or unused items returned within 60 days, we will apply a restocking fee of $5 or 20 percent of the invoice total, whichever is greater. Shipping costs are not covered for return of undamaged items. Refunds are applied within four to six weeks based on your method of payment.
Only items that have been purchased directly from the ASRT Store are eligible to be returned. Opened software is not eligible to be returned. All products must be returned in reasonable condition without wear or damage. ASRT reserves the right to deny any return if it fails to meet the Return Policy conditions.